energy delivery
energy, without a single move!
Our mobile delivery units offer immediate, simple and secure access to all mobility energies: diesel, bioNGV, biodiesel, electricity, H2.
we deliver all energies to all vehicles
advantages
why is it amazing
Choosing TANKYOU to refuel your vehicles fleet means choosing flexibility, safety and efficiency.
how it works?
order, enjoy, optimize
TANKYOU offers a 100% digital customer journey. Place an order to be delivered directly to your company in 3 clicks. The station will be a distant memory soon!
dashboard
control your consumption, with intelligence
Your TANKYOU dashboard is your interface for dialogue, management and energy stations analysis.
availablity
our presence,
in France
Our service is available in Paris, Lille and Lyon. Are you in the region? Contact us! Would you like to take advantage of our services in your area? Send us an email at hello@tankyou.com!
our delivery fleet
certified delivery units for all energy sources
Diesel, Biodiesel, BioNGV, electricity or hydrogen? In small or large quantities? Our fleet has all the necessary vehicles to meet your request.
faq
to each question, its answer
What energies do we distribute? Is TANKYOU available in your city? How do I transition my fleet? Find your answers.
What is Pro Area?
Get an access to Pro Area to have your fuel consumption and budget global view.
It is also a complete management tool (fleet modification, employees, etc.) : in short, your best ally for fuel management.
How do I access my Pro Account?
Once your account has been created and your sales proposal approved, access to your Pro Account and place your orders directly online.
Can you collect keys?
We collect keys only if someone is on site during our visit.
For information, we limit interactions with our tankers and ensure protective measures.
Who makes the deliveries?
Deliveries are made by our tankers (our super drivers). They are trained in fuel transportation and distribution and certified ADR (regulations for the transportation of dangerous goods).
This training provides skills necessary to handle delivery vehicles and ensure your refuelling safely.
What are the opening hours?
Our fuel delivery service is available from Monday to Friday from 8 am to 9 pm. And soon 24/7!
You can also reach TANKYOU by phone (01 86 76 08 88), Monday to Saturday, from 9:30 am to 8 pm.
What happens if the vehicles are not on site at delivery time?
If a Tankyou vehicle is involved but the customer’s vehicle(s) are not on site, we withhold a “No show” fee of €45 excluding tax (€54 including tax).
How does TANKYOU locate my vehicle?
When you place your fuel order, indicate the delivery address, the vehicle(s) type (brand, colour) and license plate to be fuelled.
How are we informed about our vehicle’s gas tank?
At the end of each delivery, you instantly receive an email that specifies delivery information.
You can also check your Dashboard where all the delivery details are available.
Should the fuel traps be left unlocked for the delivery?
Fuel traps should ideally (but not necessarily) be left unlocked, so that our tanker drivers can:
— Easily identify the corresponding vehicles on sites with large fleets
— Refuel the vehicles more quickly and reduce your service costs (based on the amount of time spent at the delivery site)
How long do I have to wait to be delivered?
You can place your fuel order and be delivered the same day, within 3 hours.
You can also anticipate and request delivery the next day or the day after.
Our tankers come to refuel your vehicle 24/7.
contact
energy to change
Need energy for 5, 20 or 100 vehicles? Get support from our teams by phone, email or chat.
register now
Join our community and pick TANKYOU to accelerate your fleets energy transition.
discuss with us
Contact us at any time, our employees will answer all your questions.